Latest update: November 26, 2019
This document is meant to explain the types of cookies and other tracking technologies that upsite.app may place on your device, either when you are visiting our web properties, or if you are visiting the status page of a customer who uses our platform.
What are cookies?
What cookies do we use and why?
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
- User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
- Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
- User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.
|upsite_session||This cookie contains information about the current website session. It is used by PHP Framework, Laravel which we use to provide this Service.|
|remember_web_X||The "remember_web" cookie (aka the "remember me" cookie), is generated by the Service when you select the "Remember me" checkbox on the login page. This cookie remembers your login credentials, to let you quickly log in if the session logged you out. If you log out, it’s deleted.|
|XSRF-TOKEN||This cookie contains a unique hash, which is used to prevent hack attacks on the website, protecting from Cross-site request forgery.|
|cookieconsent_status||This cookie holds your cookie consent state.|
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.
How to control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.